Virtus Consult,
a leading UK based boutique construction and management consultancy firm
offering tailored solutions to clients investing in construction, property and
infrastructure, identified that they needed to increase their investment in CRM
tools and strategies to manage their growth and give their clients exceptional
support and service.
They sought help
initially to develop a stronger sales strategy from our experts at CRM Online, who offer down-to-earth business advice
and technology solutions to companies looking for fast and profitable growth.
Now Virtus Consult is being even more effective at identifying, winning and
retaining profitable clients.
‘We realised that to
remain competitive and grow we needed to attract more clients to take advantage
of our independent and objective advice service,’ said Jan Ponsford, Virtus
Consult Director (pictured below).
CRM Online offers a
unique mix of technology and business consultancy to growing businesses. We
implement and deliver practical, affordable and powerful business solutions
that will help businesses grow, work smarter and remain profitable and
competitive when times are challenging.
Peter Sidhu, Managing
Director of CRM Online said: ‘We quickly recognised that Virtus Consult needed
an efficient and simple to use CRM solution to help them improve their
productivity and allow their sales executives to spend more time in-front of
clients and prospects nurturing stronger client relationships and more
business.
‘We incorporated Virtus
Consult’s unique vision into their software selection and processes and offered
them a low cost low risk CRM option that allowed them to start using CRM
quickly.’
CRM allows everyone
within a company to work off a single prospect and client database, so that
everyone can work more effectively as a team to win more business and make it
easier for clients to do business with you.
The application was
hosted in a secure datacentre externally and all that was required was a good
broadband Internet access to use the application from anywhere and anytime.
Jan added: ‘We strive
to exceed our client's expectations and believe that successful client
relationships are driven by mutual respect. CRM Online has done an excellent
job integrating CRM into our processes, helping us to maintain and improve upon
our high standards.’
Virtus Consult is among
many major companies and organisations across the world in areas such as Banking,
Wealth and Brokerage Management, Manufacturing, Property Services, IT
Consulting & Support, Telecommunications, and charities that use our
award-winning CRM solutions.
